Question 1

Is Adaptive Health AI HIPAA compliant?

Accepted Answer

Yes, Adaptive Health AI is fully HIPAA compliant. All data is encrypted at rest and in transit, we implement multi-tenant isolation via row-level security, maintain comprehensive audit logging, and use AWS HIPAA-eligible services throughout our infrastructure.

Question 2

How does Adaptive Health AI compare to Chatbase?

Accepted Answer

Adaptive Health AI offers full data ownership, costs $147/month vs $169 for Chatbase Pro, provides an open-source widget, supports multiple LLM models (Claude, GPT-4, Titan), and offers self-hosting options. It's built specifically for healthcare compliance with HIPAA features included.

Question 3

What types of documents can I upload to train the chatbot?

Accepted Answer

You can upload PDF, DOCX, and TXT files. The platform also supports web crawling to train chatbots on website content. All documents are processed through vector embeddings for intelligent retrieval.

Question 4

How long does setup take?

Accepted Answer

Local development setup takes 5 minutes using our automated script. Production AWS deployment takes 2-3 hours with our infrastructure automation tools. Widget integration requires just 2 lines of code.

Question 5

Do you offer a free trial?

Accepted Answer

Yes, we offer a free trial with full feature access on paid plans. Trial length varies by plan and is shown during registration. A card is validated at sign-up but you are not charged until the trial ends.

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